SoundID Reference app not launching after update

Comments

4 comments

  • Avatar
    Joseph Swenson

    Running version 5.1.1.64 -- Deleted Systemwide folder. App still will not launch

    0
    Comment actions Permalink
  • Avatar
    Zane

    Hi Joseph,

    Thanks for your comment!

    Sorry to hear you encountered some trouble! I see that you had submitted a support request and were able to resolve the issue. In case anything else comes up, do let us know!

    0
    Comment actions Permalink
  • Avatar
    chad_share (Edited )

    Running Version 5.2.2.20 -- Deleted Systemwide folder and app/vst both don't work. Crash Dump is too large to send (117mb zipped) and am unclear what to do. 

    0
    Comment actions Permalink
  • Avatar
    Zane

    Hi Chad, so sorry to hear you are encountering an issue! 

    As an alternative for sharing the log, you can consider uploading it to Google Drive for example and share the link with us. I have also followed up on your support request regarding this issue and we'll assist further. 

    0
    Comment actions Permalink

Please sign in to leave a comment.