Microphone calibration profile download error 304

If you encounter a microphone calibration profile download error "304" in the Measure app when adding your mic ID, this guide provides a solution for the issue.

In this article: 

 

A corrupted microphone calibration profile

Depending on different factors a microphone calibration profile might get corrupted. In such a case, it will give an error upon opening the Measure app and entering the microphone calibration ID, stating "Microphone calibration profile download error". This error pops up because the profile is initially not recognized.

 

2022-05-25_10-09-14.png

 

Resolution

When encountering this error pop-up, there is a quick resolution available to overcome it. Follow the below steps. 

  1. Access the following folder:

    macOS: HD/Users/your username/Library/Application Support/Sonarworks/SoundID Reference/Measure/micprofiles
    Screenshot_2022-06-27_at_13.42.23.png
    Windows: C:\Users\your username\AppData\Local\Sonarworks\SoundID Reference\Measure\micprofiles
    2023-12-13_13-42-30.png
  2. Delete the mic profile from the 'micprofiles' folder
  3. Launch Measure
  4. Input your mic ID
  5. Proceed with the measurement process

 

NOTE! The folders are hidden by default. Consult our FAQ article on How to show hidden files Mac and Windows?

Was this article helpful?

2 out of 5 found this helpful

Have more questions? Submit a request

0 comments

Please sign in to leave a comment.