SoundID Reference app slows down Mac

Answered
1

Hey ya'll,

System details:

Macbook Pro (15-inch, 2017) 

macOS 11.4 Big Sur

DAW: Ableton Live 11 Suite

Interface: Apollo Twin X

Is anyone else facing the issue where while running the SoundID Reference app their laptop slows down and starts lagging massively? Like you can't even do basic tasks like opening a window without it taking 10-20 seconds. 

The moment I close SoundID Reference app everything returns to normal speed. This is so frustrating. 

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2 comments

0

Furthermore, the kernel_task process jumps up to anywhere between 200% - 500% CPU usage, compared to the normal 10-20%

0

Hi Akshay,

Thanks for your post, and apologies for the belated attention to it from our side!

 

Sorry to hear you were encountering this trouble! I see that you had submitted a couple of support requests and you found a solution, but I will create a new ticket with you to check on how it's going now. 

 

For anyone else who may encounter a similar issue, please submit a support request and we'll be happy to take a look at it. 

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