Since 5.02 upgrade - audio breaks up, I need earlier release of SoundID reference

Answered
0

Since the 5.02 update, when SoundID reference is started, the audio is broken up.  This was not occurring before 5.02.  How can I obtain the earlier release?!

It has become completely unusable - I should not have performed the update. I really need the previous release please!

Related to

1 comment

0

Hi,

Thanks for your post, and our apologies for the belated response to it from our side!

Sorry to hear you were encountering some trouble with one of the updates! I see that you had submitted a support request with our team and my colleague was able to assist with the request. 

At the moment, previous versions of SoundID Reference are not available for download from our site, but we are working on improving the download center and hopefully we can implement this download option as well. 

For anyone else encountering a similar issue, please don't hesitate to submit a support request, so that we can understand the specifics of the problem and look into it. 

Please sign in to leave a comment.