I downloaded the latest trial version of SoundID reference because Subpac announced the cooperation and I thought it would be a perfect combination.
Now a virtual sound driver is installed under Windows10. As soon as I select this in the Windows taskbar at the bottom right, the music loses dynamics, becomes quieter, muffled and vocals start to distort.
But now the problem: this also happens when "Calibration disabled", "Safe headroom disabled" and with all three filter settings (Linear Phase, Mixed, Zero Latency). When I switch back to the original sound driver (at the same volume 50/100), the sun comes up again. I tested with a Sennheiser HD 660 S and selected the appropriate profile, but as I said: the problem already exists when the calibration is set to disabled.
How can it be that SoundID refrerence degrades the sound so much when it is actually disabled?
1 comment
Hi Oliver,
Thanks for your post! Our apologies for the belated attendance to it!
Great to hear you have given SoundID Reference a try, but sorry that you encountered some trouble!
Regarding the audio quality issues - could you let us know if the audio returned back to normal also when fully quitting the SoundID Reference app? Is your entire system audio affected when you have SoundID Reference app launched (with and without calibration enabled)? Can you provide more details on the interface you are using and your general setup? You can also try adjusting the safety buffer feature for the output device in the app to see if that helps to any capacity (click on the ellipsis symbol for the output preset -> Device settings). Any details on this are appreciated!
As for the volume change, check if you have "Adjust output gain" setting enabled in the SoundID Reference app -> Preferences. If it is enabled, this would explain the change in volume when using SoundID Reference as the system output.