Issues when installing 5.2.0 VST & VST3 [WIN]

Comments

3 comments

  • Avatar
    Zane

    Hi Alejandro,

    Thanks for your post!

    Sorry to hear you are encountering this issue, but thank you for reporting! Can you let me know if you have updated to the latest SoundID Reference version 5.2.1. and if the same issue still occurs with the VST/VST3 files after installation?

    I will also open a support request with you, so we can gather even more details for investigating this further. 

    0
    Comment actions Permalink
  • Avatar
    Alejandro Izuel

    Hi Zane,

    I've updated and the problem is solved. But not there is another issue (only with the VST), when selecting the different presets.

    When I select them, they get automatically unselected. In order to make it work, I need to import (search for my Headphones) in the VST and import it. The issue is that I have to do it every time I ran my DAW.

    0
    Comment actions Permalink
  • Avatar
    Zane

    Hi Alejandro,

    Thank you for updating us here as well, I'm glad to know that the initial problem is resolved with an updated version. 

    As for your other reported issue, this is not an expected behavior of the plugin and I have followed up on your support ticket for additional information, so we can inspect the issue further. 

    0
    Comment actions Permalink

Please sign in to leave a comment.