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This was an error on our website - issue fixed.
Keith, I've had a quick look at your support ticket history - it looks like there is a lot going on in several threads, but most issues are resolv...
Hi Scott,
If you didn't know, you can already take advantage of this by downloading the 0° microphone calibration file in TXT format and applying it for thirty-party use:
Download here: Sound...
Hi Arnd,
Thanks for the post and apologies for the lag in response time here!
The Linux format of the VST plugin was available in Reference 4 as a Beta version. This subject was discussed int...
Hi Peter,
Thanks for the post, sorry to hear you're having trouble with the software!
We have just released the 5.0.2 update, which features a ton of bug fixes along with a full software code...
Hi Jiří, thanks for sharing your feature request!
Global commands are quite difficult to implement as they would clash with the OS-level and other app shortcuts. It is possible to do more while ...
Hi Pter,
Sorry to hear you're also getting stuck with issues! My colleague Artjoms sent an extensive reply to your support request but we never heard back from you. Can you please check your ema...
Hi Brandon,
Thanks for posting and apologies for the slow attendance on our side!
I'm assuming that you're referring to the headphone measurements performed on your unit for the individual hea...
Hi Ben,
Thanks for the post and apologies for the slow attendance on our side!
I'm assuming you've already figured this out but just in case anyone else is wondering - this question is addres...
Hi Benjamin,
Thanks for the post and apologies for the lag in response time here!
Currently, all in-ear profiles are only available in SoundID but not in SoundID Reference or Reference 4. The...
Hi Scott,
Thanks for the post and apologies for the lag in response time here!
Scott's issue seems to be resolved by a driver reinstall (mentioned in a support request) but we're not sure wha...