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We've recently made updates to our Help & Support center which has moved the "My support requests" option from your Sonarworks account to the help center section.    How to submit a support request...

If you are experiencing an issue with the SoundID Reference installer on your Windows machine or an installation issue in general, gathering installation logs may help our support team investigate ...

This article provides information on order returns and product warranty policies for purchases made in the Sonarworks store.   In this article: General returns policies for Sonarworks Store custom...

Try out SoundID Reference calibration on your Fluid Audio Image 2 series speakers with an exclusive trial opportunity or a SoundID Reference license. SoundID Reference license requirements for ex...

If you are experiencing an issue with the SoundID Reference installer on your Mac or an installation issue in general, gathering installation logs may help our support team investigate the issue fu...

Information on the data erasure request procedure at Sonarworks.In this article: Data erasure rights within GDPR Personal data types collected by Sonaworks How to request data erasure Data erasur...

Details and benefits of utilizing the preset system in the SoundID Reference DAW plugin for setting up your calibration profiles and easily switching between profiles.   In this article: Presets i...

Export your SoundID Reference calibration profile and run it on the Fluid Audio Image 2 speakers for the lowest possible latency and highest convenience without using the plugin or standalone app....

SoundID Reference Measure app supports various sample rate settings when you are performing speaker measurements.   Why is there a specific sample rate requirement? The sample rate is used to detec...

Operating system and hardware requirements for running the SoundID Reference software on your macOS or Windows computer, and on integrated devices. In this article: System requirements for the Sou...