Zane

Hi Fernando, Thanks for your post!It is not possible to start with a "no calibration profile" setting, there has to be either a speaker or a headphone profile loaded which you then can adjust as ne...

Hi all, Thank you for your patience and feedback regarding this issue!A couple of updates from our side: We have updated the Missing driver after updating to 5.7.3 [MAC] support article with an ad...

Hi all,We have released a new SoundID Reference update (v5.9.1.3) today, Jan 24, 2024, which includes a fix for the SoundID Reference missing from sound output settings on macOS issue. With this up...

Hi ariloum, thanks for your post!Could you please check whether editing the hosts file resolves this issue? See our guide here: Editing the Hosts File Let us know how it goes!

Hi Ruud Jacobs, thanks for reaching out!The Mixcubes Translation Check preset is still available in the SoundID Reference latest version (v5.9.2), it has not been removed:Since you mentioned you ar...

Hi Marcel Bößendörfer, thanks for the update, I'm glad to know that worked! I will also open up a support request on your behalf, so we can link your ticket to an open development report we have on...

Hi Ashley Smith, thanks for reaching out! Could you please elaborate a bit more on the “Check for updates” behavior? Is the update notification not provided when you've clicked on the “Check for up...

Hi walshe_2, sorry for the belated response here. If the problem persists, have you had the chance to take look at our troubleshooting guide here: Stereo speaker measurement troubleshooting guide? ...

Hi all,I wanted to post an update here as well and let you know that we have released a new SoundID Reference update (v5.9.1.3) today, Jan 24, 2024, which includes a fix for the SoundID Reference m...

Hi all,I wanted to post the latest update here and let you know that we have released a new SoundID Reference update (v5.9.1.3) today, Jan 24, 2024, which includes a fix for the SoundID Reference m...