Marco

If the SoundID Reference plugin is not being validated in Pro Tools after installing SoundID Reference version 5.7. and later, this guide provides a workaround.   Status: in developmentResolution v...

  When SoundID Reference shows an "SoundID Reference has stopped working" error message, this article will help you report and resolve it.    In this article: "SoundID Reference has stopped workin...

If you encounter a "Failed to unzip mic archive" error message in the Measure app when adding your mic ID, this guide provides a workaround for the issue. Status: Known issueknown issue Article upd...

If you encounter the "Error while loading the calibration profile" message in the standalone app or the DAW plugin, this guide details the issue and provides solutions to resolve it.   In this arti...

SoundID Reference file and component locations detailed. This information may be useful when backing up your speaker profile or troubleshooting an issue with the software.   In this article:  Spea...

Clear the configuration data of the standalone app to reset the app to its default settings. This can be a solution when encountering some issues with the standalone app.  In this article: SoundID...

Deleting the configuration file of the DAW plugin resets the plugin to its default settings. This can be a solution when encountering issue with the plugin and config file corruption.   In this art...

If you encounter a crash report "SoundID Reference quit unexpectedly" while using or connecting a Universal Audio (UAD) audio interface, this guide details the problem and provides a workaround for...

If you notice a high CPU utilization while using the SoundID Reference standalone app on your macOS 10.14 Mojave or 10.15 Catalina device, this guide details the issue and provides a workaround for...

If you observe the SoundID Reference standalone app freezing and not responding on your Mac device, this guide explains the issue and includes a workaround while we work on the fix.    Status: issu...