DAW crash with SoundID Reference plugin

If you're encountering a DAW crash with the SoundID Reference plugin, this guide covers various scenarios and workarounds to resolve the issue.

In this article: 

• DAW crashes (MAC/WIN)
• Delete the plugin config file
• Run DAW as administrator (WIN)
• Change the Unicode settings (WIN)
• Reinstall an earlier version of SoundID Reference

DAW crashes (MAC/WIN)

If a crash is occurring when you're trying to either load an existing project with the SoundID Reference plugin or you're working on a new project and want to use the SoundID Reference plugin but both actions result in a DAW crash, please try the following:

Delete the plugin config file

1. Delete the config file as shown here: Deleting the config file in SoundID Reference DAW plugin

Run DAW as administrator (WIN)

1. 1. Right-click on the DAW shortcut
   2. Select Run as administrator
   3. Load the plugin 

Change the Unicode settings (WIN)

1. Setting > Time & language > Administrative language settings
2. Change system locale
3. Beta: Use Unicode UTF-8 for worldwide language support (enable/tick)

Reinstall an earlier version of SoundID Reference

1. Follow the instructions on How to install / revert back to 5.2 legacy version